Marriott 职业

Accounts Receivable Supervisor应收账会计主管

上海, 中国
财务与会计


 

职位发布 Jun 30, 2020
职位编号 20036463
工作类别 财务与会计
地点 Marriott Hotel Shanghai Pudong South, One Marriott Drive, 上海, 上海, 中国 在地图中查看
品牌 Marriott Hotels Resorts /JW Marriott
编制 全职
职位类型 非管理人员/小时工

加入我们并开始您的职业生涯

万豪国际的品牌组合包括 JW 万豪和万豪酒店。

万豪酒店是万豪国际集团的旗舰品牌,遍布全球 500 多个地区,正在不断推进待客的艺术,让我们的客人拥有精彩纷呈的旅程。作为万豪酒店的主人,您将通过提供极佳的选择、精致的风格和精心设计的细节,帮助我们遵守这一承诺。凭借您的技能和想象力,我们将一道创新和重塑酒店业的未来。

JW 万豪是万豪国际豪华品牌组合的一部分,包括位于世界各地门户城市和特色度假胜地的 80 多间迷人酒店。JW 认为员工时刻应被摆在首位。 因为如果员工高兴,我们的客人就会身心愉悦。问题就这么简单。我们酒店提供与众不同的工作经历。在这里,您将成为社区的一部分并体会到与多元化同事团体之间真正的情谊。JW 创造了培训、发展和认可的机会;最重要的是,创造了员工能在奢华环境中真正追求热情的工作场所。殷勤地招待客人始于我们关怀员工的方式。这就是 JW Treatment™。


MAJOR RESPONSIBILITIES主要职责

Serve as a technical expert on collection matters for team members. Assist manager with various reporting and scheduling tasks. Provide coaching to team members and perform quality assurance checks on production when needed. Pursue collections and keep accounts current by contacting customers via telephone or email. Determine customer’s ability to pay and offer appropriate payment options. Enter details of conversation and agreements into computer system. Act as primary contact for collection issues. Analyze information using computers with business processing software. Review and correct any payments posted in accounting systems. To be responsible for the management of receivables for guests, travel agents, credit card companies, inter-hotel, owners, associates and others.应收主管为应收账款的主要负责人,协助经理完成各种报告和安排的任务。在工作需要时为团队成员提供培训和检查监督。通过电话或电子邮件联系客户,追踪记录应收账款和往来账。确定客户的支付能力,并提供适当的付款方式。输入客户的信息并录入到计算机系统。作为应收账的主要联系人,使用业务处理软件分析信。审查和纠正任何会计系统中的付款。负责客人、旅行社、信用卡公司、姐妹酒店、业主、员工及其他应收账款的管理。

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address owners’ service needs. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

依据公司政策与程序,确保仪容仪表干净整洁,安全保护机密信息,保护公司资产,保护客人和同事的私人隐私,积极及时且专业的解决客人需求,使用清晰和专业的语言与人谈话,准备检查书面文件的准确性和完整性,用恰当的礼貌回答电话,积极发展和维护与他人建立的友好工作关系,支持团队达到共同目标,对其他同事关注的问题倾听并做出适当回答。确保遵守质量期望和标准;识别、推荐、开发、和实施新的方法来提高组织效率,效率,质量,安全,和/或成本节约。使用电脑输入和定位与工作相关的信息。执行主管安排的其他合理工作。
 
 
SPECIFIC DUTIES 工作任务 :
 
  1. To verify all accounts receivable transferred from Front Desk, restaurant/lounges and other sources to Back-of-house are fully supported and valid transactions.

    审核所有从餐厅、前台等终端转到后台的应收帐是否正确且附有相应的支持文件。
     
  2. To ensure the properly handling of charges made to credit cards and to be familiar with the rules and regulations pertaining to the use of these cards, as well as procedures for billing etc. and credit policies.

    确保熟悉信用卡的各种制度,信用卡的使用符合标准,信用卡帐单和信贷协议。
     
  3. To batch credit card vouchers, reconcile with city ledger accounts and submit to bank for auto-credit.

    管理信用卡单,挂账,与应收帐核对并递交银行。
     
  4. To ensure credit card charge-back or commission are dealt with in accordance with the merchant agreement signed.

    确保信用卡收取的佣金是按照商家签订的协议进行处理的。
     
  5. To ensure the credit facilities are granted only to those accounts approved by Director of Finance and the General Manager.

    确保只有在总经理和财务总监批准后才可以开放信贷。
     
  6. To ensure the payment received from city ledger agree with the total city ledger credit shown in the Daily General Cashier Report.

    确保收回的应收帐款体现在每日总出纳报告上。
     
  7. To keep good track of and maintain support of all advance deposits and to apply to A/R balance timely.

    对所有预付款保持良好的管理和维护,并及时的与应收帐冲抵。
     
  8. To process invoices/folios promptly after the check out or after the function, send out interim statements and reminders timely.

    活动结束或客人离店后及时发出帐单或收款通知、月结单、催款信。
     
  9. To issue statement, invoices, telephone call or personally visit guests in order to speed up the collection of receivables.

    发出月结单、收款通知,电话联系或个人拜访客人以确保应收帐款能及时收回。
     
  10. To ensure that the travel agent commission payable are processed promptly.

    确保旅行社佣金及时的被处理。
     
  11. To promptly answer questions from guests and from other departments.

    及时回复客人和其他部门的询问。
     

                12. Communicate with customers regarding delinquent account status.

           对于拖欠状态的客户账户进行沟通。
     

                 13. Review and comprehend delinquency status reports.

           审查和了解拖欠状况报告。
     

    14. To prepare accounting journal entries or adjustments as required.

    编制需要的财务会计分录。
     

    15. Balance Account Receiving Ledger and reconcile with the General Ledger closing balance periodically and at month-end.

    阶段性的及在月底核对应收帐余额和总帐应收帐余额。
     

    16. Analyze the monthly A/R Aging Trial Balance and follow up with all long outstanding by an action plan.

    分析应收帐龄表,并跟进长期的未结帐。
     

    17. Perform all other Accounts Receivable functions

    完成所有其他应收的工作。
     

               18. Provide instruction and coaching to team members as needed.

          为团队成员提供必要的指导。
     
     
Others:其他
 
    • To respond to the changes in departmental functions as dictated by the industry, the company or the hotel

             适应由于行业,公司或酒店规定的变化而调整部门功能。
       
    • To provide courteous and professional service and to maintain good working relationships with all hotel associates.

             与酒店所有同事提供得体和专业的服务并与之保持良好的关系。
       
    • To have a complete understanding of the hotel associate handbook and to adhere to the regulations contained therein.

             完全理解酒店员工手册并严格执行相关规定。
       
    • To have a complete understanding of the hotel policies relating to fire, safety and hygiene.

             完全理解酒店关于防火,安全及卫生规定。
       
    • To carry out any other duties and responsibilities as assigned.
             完成其他被分配的工作及责任。
       
如发现与工作有关的事故或其他损害事件立即报告经理或主管。
 
    • Protect the privacy and security of guests and coworkers.
             保护客人和同事的隐私安全
      
    • Maintain confidentiality of proprietary materials and information.
      维护酒店专利品及信息的保密性
 
Any reasonable and work related tasks that your superior assign to you.
任何上级布置的合理的与工作相关的任务。

 




cookie preferences