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AsstMgr-Security 防损副经理

Tianjin, China
Loss Prevention & Security


 

Check out pictures from associates at this location, and some videos too!

Posting Date May 19, 2020
Job Number 20034758
Job Category Loss Prevention & Security
Location Renaissance Tianjin TEDA Convention Centre Hotel, 29 Second Avenue, Tianjin, Tianjin, China VIEW ON MAP
Brand Renaissance Hotels
Schedule Full-time
Relocation? Yes
Position Type Management

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Check to ensure staff in the respictive areas exhibit and practise the principle of at all times.

检查员工在任何时候,在不同的各个岗位执行标准。
Check to staff in the respective areas are uniformed and well groomed.
检查保安员的仪容仪表。

Ensure and instruct the security supervisors and security officers to carry out their position standards.

检查、指导管理员、保安员的岗位工作标准。

Conduct training to security officers and staff in respect of the knowledge relating to fire safety and emergency               procedures.

培训保安员和酒店员工的安全消防知识和紧急程序。

Work with all department keads to ensure that the hotel is free from fire hazard.

饭店各部门协调、配合,以保证饭店避免火灾的发生。
Conduct security and fire safety inspections in all department.
对饭店各部门进行保安、消防方面的监督、检查。

Assist the chief of security to liaise and maintain good relationship with local authorities and public security.

协助经理做好与地方当局、公安局等有关部门的联系,并保持良好的关系。

Organize and conduct the training and drill to VFB.

组织、安排义务消防队员培训和训练。
Assess all accidents and incidents and submit reports.
对发生的事故、事件进行分析,提交报告。
Ensure and urge the rectification of all hidden hazard in the hotel.
检查监督对饭店存在的隐患进行整改。

Be thoroughly conversant with all the emergency procedures in the hotel and ensure all staffs  familiarize with them.

完全熟悉饭店的紧急程序并指导各部门和员工熟悉。

Wirk with the assistant manager to make investigation of all accidents and incidents.

与大堂经理和有关部门一起调查各种事故、事件。

Conduct daily safety , fire safety and security inspection , make records and report to the chief of security.

对每天的安全、消防、保安检查需有记录,并向经理报告。

Review the daily log of security , fire safety and patrolling ,make records.

检查每天的保安、消防巡查打卡的记录,并有记载报告。

Be ready to take additional responsibilities when necessary.

当需要时随时接受另外的责任安排。
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.


工作能力
Profile of Competency:
  • 了解酒店的运作程序。
Knowledge of hotel LSOP
  • 能运用电脑软件独立完成各项报告。

Ability to compile reports as required using appropriate computer software.

  • 能收集信息,发现造成问题的根源,并提出改进措施。

Ability to collect and interpret data, identify root of the problems and provide recommendations to resolve.

  • 有效与各层次的宾客,员工和管理层沟通。

Ability to communicate effectively with various levels of customer, associates and associates.

  • 能有效处理各种纠纷和各种突发事件。

Ability to resolve grievances effectively

  •   了解公安机关制定的有关饭店正常动作的各项规章制度。
语言能力Language:
  • 良好的中文沟通能力,能讲英语者优先。
Mandarin proficiency is required. English preferred.
教育Education:
  • 良好教育程度,大学本科为佳。

Good general education, preferably University graduates.

JOB SUMMARY

Assists in the management of the daily functions of the department to provide protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Promotes guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area

OR

• Bachelor’s degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

• Complies with applicable federal, state and local law and safety regulations.

• Maintains logs, certifications and documents required by law and Standard Operating Procedures.

• Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents.

• Follows proper key control guidelines in loss prevention and in the property.

• Assists with promotion and implementation of accident and fire prevention procedures.

• Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

• Promotes action plans to monitor and control risk.

• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial and follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

• Assists with first aid program for guests and employees.

• Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

• Works closely with Meeting Planners to facilitate a successful and safe experience for guests.

Managing and Conducting Human Resources Activities

• Interviews, selects and trains employees.

• Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status.

• Provides for the safety and security of the employees or the property.

• Monitors employee attendance and records absences/tardiness.

• Helps direct supervisors to achieve their own development goals.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Ensuring Exceptional Customer Service

• Meets quality standards and customer expectations on a daily basis.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

• Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Develops liaison with local law enforcement and emergency services.

• Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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