Check out pictures from associates at this location, and some videos too!
Job Number 20032012
Job Category Spa
Location Jixian Marriott Hotel, Located at north of Yingbin Avenue, Jixian, Tianjin,, Tianjin, Tianjin, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
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- Provide treatment as per the request of the guests.
- Recommend product and service to the guest based on the guest’s situation.
- Set up the room before the treatment and clean up afterwards.
- Ensure the work place is clean and tidy all the time, report any defects.
- Attend training courses to learn new knowledge and skills.
- Administer uniformity/consistency in treatments.
- Keep up date with customer needs.
- Be well presented at work areas and stations and practice the “clean as you go” policy.
- Positive communication to improve customer satisfaction.
- Recognize opportunities to sell, add on sell and up sell.
- Apply suggestion retail selling techniques to enhance services.
- Maximize stock wastage by knowing the exact amounts of each regime maintain stock control.
- Familiar with club house all products and skills.
- Ensure the security of guests and members belongings.
- Ensure adequate supplies of linen are maintained in the Spa and appropriately stored.
- Establish good relationship and rapport with guests and colleagues.