Jan 15, 2020Job Number
Food and Beverage & CulinaryLocation
The Westin Excelsior, Florence, 3 Piazza Ognissanti, Firenze, Firenze, Italy VIEW ON MAPBrand
Westin Hotels & ResortsSchedule
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Seasonal contract, starting from asap
The Westin Excelsior Florence is an undisputed masterpiece in its own right: a stunning renaissance Palace with cutting edge contemporary interiors however flawlessly paired with unique renaissance features. www.westinflorence.com
SE.STO on Arno Restaurant: An iconic venue overlooking the city, an up and coming chef with Michelin background, a unique setting in the heart of Florence, all this makes Se·sto on Arno to establish its name in town and bring a new perspective on the Florentine dining scene thanks to Executive Chef Marco Migliorati and his team. Classic techniques are expertly mixed with contemporary execution, delivering elegant and essential dishes for foodies and culinary experts alike. www.sestoonarno.com
Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.