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Business Development Manager – Special Corporate and MICE

Sydney, Australia
Sales and Marketing


Check out pictures from associates at this location, and some videos too!

Posting Date Jan 02, 2020
Job Number 20000758
Job Category Sales and Marketing
Location Pier One Sydney Harbour, Autograph Collection, 11 Hickson Road, Walsh Bay, New South Wales, Sydney, New South Wales, Australia VIEW ON MAP
Brand Autograph Collection Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.




This role oversees the responsibility for the development of new business in the corporate and MICE market segments in Australia and New Zealand


To build new accounts into managed accounts within the specific market segments, to drive revenue over and above the budgeted revenues.


To ensure budgets are achieved within each market segment responsible for and achieve individual goals.


Prepares accurate ROI forecasts for projects.


Responsible for managing the Entertainment market segment and ensure successful growth of this segment.





Education and Experience

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.


  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.




Conducting Marketing Activities to Achieve Departmental Goals


 Develops marketing tools in conjunction with the marketing team, such as corporate & MICE brochures/flyers, presentations and EDMs.

Monitoring of Goals and Balanced Scorecard

Development of packages and seasonal promotions (under the guidance of the ADOS, DOS, DOM & DOR)

Communicate all new promotion, press releases to accounts

Use of CI/TY (housekeeping, database and activity management)

Ensure there is an effective PDP in place

Ensure understanding of all sales departmental LSOP’s

Strives to meet measurable targets and goals, as assigned for individual and team.

Performs duties in any related Sales and Marketing area/ department as required by management

Be actively involved in the Sales & Marketing Department in order to maximize sales

Ensure compliance with Marriott International, minimum standards pertaining to Sales & Marketing.



Building and Maintaining Relationships 


Develops and negotiates partnerships in association with all POSH event spaces and rooms. Ensuring that all Funnell and Sales Strat commentaries and actions are acted on immediately and results fed back to reactive sales buddy prior to the next meeting

Work closely with the Gantry & Bar BDM, to liaise with them for VIP groups and buyouts

Communication of property updates and news to GSO

Communication of market and business trends

Monthly Executive Summary Commentary (BD only)

Perform any reasonable task as requested by management.

Identifies new or existing markets/accounts that meet property sales strategy.

Develops a sales plan to generate business from identified markets/accounts.

Negotiates transient rates for new corporate accounts always discussing with ADOS

Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.



Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue


Identifies new business to achieve personal and location revenue goals.

Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.


Providing Exceptional Customer Service


Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the company's customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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