Marriott Careers

Franchised Director of Sales

Grand Rapids, Michigan
Sales and Marketing


 

Check out pictures from associates at this location, and some videos too!

Posting Date Jan 02, 2020
Job Number 20000482
Job Category Sales and Marketing
Location Delta Hotels Grand Rapids Airport, 3333 28th St SE, Grand Rapids, Michigan, United States VIEW ON MAP
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please apply via email at: Recruiting@nhshotels.com


Additional Information: This hotel is owned and operated by an independent franchisee, National Hospitality Services LLC. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

The Director of Sales is a key leadership position within the hotel responsible for developing and implementing the total sales and marketing effort of the hotel, including securing new accounts, maintaining existing accounts, supervising activities of sales personnel, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction.

 
Duties and Responsibilities
  • Directs the activities of hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of hotel sales/revenues.
  • Develops and maintains relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
  • Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan and to accurately report variances/projections to management.
  • Directs the scheduling of conventions and business group activities at the hotel and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
  • Develops hotel-level tactical sales plans to support overall system-wide sales plans/strategies and programs.
  • Develops and maintains good relationships with officials and representatives of local community groups/organization, and companies
  • Assists the General Manager in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company.
  • Hires, trains, and provides career development for all sales personnel; conducts performance evaluations and provides constructive feedback to employees.
  • Solicit sales for the property through planned, personal appointments, telephone solicitations, and various social media channels.
  • Negotiates room blocks, room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines.  Confirms in writing to the client and all affected hotel departments all group requirements via group sales contract, corporate rate agreement, or catering event order.
  • Actively participates in sales trips to local trade and professional associations/corporations, travel agents, as well as other local and state organizations that could result in potential business for the hotel.
  • Ensures that current and prospective client databases are maintained, that files are kept current and accessible, and that timely sales recap reports are submitted to the General Manager and Regional Director of Sales.
  • Responsible for acquiring and maintaining a solid base of customers to attain an overall high level of occupancy and level of profitability.
  • Work collaboratively with other departments employees to ensure successful events resulting in repeat business.
  • Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.
  • Conducts hotel tours and entertains qualified potential clients in accordance with the company and property policies.
 
Job Requirements
 
  • Minimum 7+ years in Hospitality Industry Sales Positions
  • Minimum 3+ years in Sales Leadership Positions
  • Highly energetic and motivated individual
  • Must have strong leadership and communication skills
  • Ability to motivate and manage others
  • Strong problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced, high pressure environment
  • Ability to shift and manage multiple priorities
  • Results driven focus and ability to work through to completion in a timely manner
  • Adaptable to change
  • Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook

 

This company is an equal opportunity employer.

 

 

 

 

frnch1




cookie preferences