Personal Assistant to GM
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Job Number 20000300
Job Category Administrative
Location The Westin Excelsior, Florence, 3 Piazza Ognissanti, Firenze, Firenze, Italy VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Seasonal - Full-Time
Position Type Non-Management/Hourly
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The Westin Excelsior Florence and The St. Regis Florence are a multi-property complex, administered by one management that representing the two following two brands:
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
The St. Regis Florence: Our Florentine jewel, a historic palace designed by Brunelleschi in the historic center of Florence and ideally located along the Arno River. www.stregisflorence.com
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
The Westin Excelsior Florence is an undisputed masterpiece in its own right: a stunning renaissance Palace with cutting edge contemporary interiors however flawlessly paired with unique renaissance features. www.westinflorence.com
Temporary contract - maternity replacement
Start: from March 2020.
The Personal Assistant to the GM reports to the General Manager of the Multi-Property Complex Florence, i.e. The Westin Excelsior Florence and The St. Regis Florence.
Correspondence via e-mail and posted mail
Liaise with external and internal clients, i.e. VIP guests, public authorities, Head of Departments
Coordination between the departments
Management of daily hotel operations
Management of GM agenda
Min. 3 years of work experience in a luxury hotel of an international hotel chain.
Excellent in both English and Italian, verbal and written
Third language such as Russian or Chinese is of advantage
Outstanding communication and relationship skills
Business correspondence via e-mail and posted mail
Microsoft Office (Word, Excel, PPT), Internet and Social Media.
Personality we are searching for:
Strong and efficient communicator
Self-confident, positive and energetic
Team player with strong interpersonal skills
Responsible and hard working
Able to maintain confidentiality
Passion for hospitality operations