Marriott Careers

Personal Assistant to GM

Firenze, Italy


Check out pictures from associates at this location, and some videos too!

Posting Date Jan 02, 2020
Job Number 20000300
Job Category Administrative
Location The Westin Excelsior, Florence, 3 Piazza Ognissanti, Firenze, Firenze, Italy VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Seasonal - Full-Time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

The Westin Excelsior Florence and The St. Regis Florence are a multi-property complex, administered by one management that representing the two following two brands:

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

The St. Regis Florence: Our Florentine jewel, a historic palace designed by Brunelleschi in the historic center of Florence and ideally located along the Arno River.    

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. 

The Westin Excelsior Florence is an undisputed masterpiece in its own right: a stunning renaissance Palace with cutting edge contemporary interiors however flawlessly paired with unique renaissance features.





Temporary contract - maternity replacement


Start: from March 2020.



The Personal Assistant to the GM reports to the General Manager of the Multi-Property Complex Florence, i.e. The Westin Excelsior Florence and The St. Regis Florence.



  • Correspondence via e-mail and posted mail

  • Liaise with external and internal clients, i.e. VIP guests, public authorities, Head of Departments

  • Complaint management

  • Coordination between the departments

  • Management of daily hotel operations

  • Management of GM agenda 


Work Experience:

  • Min. 3 years of work experience in a luxury hotel of an international hotel chain.


  • Excellent in both English and Italian, verbal and written

  • Third language such as Russian or Chinese is of advantage 


  • Outstanding communication and relationship skills

  • Business correspondence via e-mail and posted mail

  • Microsoft Office (Word, Excel, PPT), Internet and Social Media.       

Personality we are searching for:  

  • Strong and efficient communicator

  • Professional

  • Self-confident, positive and energetic

  • Team player with strong interpersonal skills

  • Responsible and hard working

  • Able to maintain confidentiality

  • Passion for hospitality operations

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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