Asst. Manager-At Your Service
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Job Number 19168070
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Shanghai Pudong, No 988 Puming Road, Pudong New Area, Shanghai, Shanghai, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
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To provide leadership and direction for the at your service department. Setting realistic goals for the team leader in at your service department according to the balance score card and guiding them whenever necessary in order to achieve positive results. Work closely with the at your service manager, front office manager and assistant front office manager by resuming responsibility as shift leader. Motivating associates to ensure the consistency in service standards provided to guests is a good practise of Marriott’s philosophy. Coordinate the shift operations in accordance to the corporate and local LSOPs emphasizing guest hospitality and directing associates to work together as a team presenting themselves as professional.