Marriott Careers

Sales Manager MICE

Gold Coast, Australia
Sales and Marketing


Check out pictures from associates at this location, and some videos too!

Posting Date Nov 20, 2019
Job Number 19164457
Job Category Sales and Marketing
Location Sheraton Grand Mirage Resort, Gold Coast, 71 Sea World Drive, Gold Coast, Queensland, Australia VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.


Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighbourhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.™


Surrounded by lush tropical gardens and sparkling blue lagoons, Sheraton Grand Mirage Resort, Gold Coast comprises of approximately 300 guest rooms, four award winning restaurants and bars, and a luxurious spa retreat, all in an absolute beachfront environment.

If you have a 5 star attitude towards service and enjoy working in a fast-paced hospitality environment, this is the job for you!


Reporting to the Director of Sales & Marketing, the Sales & Marketing department controls all group reservations, catering and conference requests and drives sales and marketing initiatives.  Working to tight deadlines, it is a fast-paced department that requires strong customer service and collaborative skills, to ensure that the client’s needs are meet to the highest of level. 

Job Description

As Sales Manager you will be responsible for driving the hotel’s sales performance in the Australian conference market.  Based at the Sheraton Mirage Resort & Spa Gold Coast, you will be responsible for securing MICE bookings by actively prospecting for new business while also developing existing client relationships. The role will also require representation at trade shows, functions and events in addition to conducting familiarisations, site inspections and entertainment.  This role also requires the delivery of enthusiastic, positive, helpful and respectful client communication with all client queries addressed within 24 hours of initial contact. Interstate sales calls are a mandated component with the role.


To be successful in this position, you will need:

  • A strong knowledge of the Australian MICE market with existing business relationships
  • Demonstrated aptitude to achieve sales targets
  • Ability to close business opportunities
  • A current drivers licence and own vehicle
  • Excellent presentation and communication skills
  • Strong computer skills with close attention to detail
  • A high level of efficiency and organisation
  • Previous sales management experience in a 4 or 5 star hotel
  • The ability to multi-task within a fast-paced environment
  • Advanced sales skills
  • Contribute to the success of the team environment


The ideal candidate will have a minimum of 5 years of relevant sales experience.

A strong and current MICE sales track record and a Sales and Marketing degree or diploma is preferred.

Enjoy the benefits of excellent career opportunities, an industry leading sales incentive scheme, discounted accommodation at our 1,200 International hotels and resorts and a sense of pride in knowing that you are part of a high performing Sales and Marketing team.

Be your best. Start your career at Sheraton, where you don't just work - you belong.

cookie preferences