Marriott Careers

Franchised Director of Sales

Westwood, Massachusetts
Sales and Marketing


 

Check out pictures from associates at this location, and some videos too!

Posting Date Nov 20, 2019
Job Number 19164186
Job Category Sales and Marketing
Location Courtyard Boston Dedham/Westwood, 64 University Avenue, Westwood, Massachusetts, United States VIEW ON MAP
Brand Courtyard by Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please apply via email at clint.delee@schultehospitality.com


Additional Information: This hotel is owned and operated by an independent franchisee, Schulte Hospitality Group. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Job Summary


 •Maintain and promote a team work environment with effective and clear communication amongst co-workers through positive leadership

 •Sets example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers and observance of sales office standards

 •Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates

 •Responsible for learning the hotel brand and strategy

 •Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations

 •Develop a complete knowledge and ensure adherence to company sales policies and SOPs

 •Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience

 •Manage group or business travel accounts in assigned market segments to maximize business potential

 •Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals

 •Negotiate contracts according to company standards

 •Manage and execute RFP Season Annually by facilitating the process in conjunction with the GM and/or Sales Manager

 •Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented

 •Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events

 •Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures

 •Executes and supports the operational aspects of business booked (generating proposals, contracts, and customer correspondence)

 •Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies

 •Analyze sales and revenue management reports to identify trends and future   demand opportunities Monitor pricing, MAR and other minimums to ensure   pricing is within an acceptable range based on available inventory, current   sales/revenue strategies and market demand

 •Work with sales managers to ensure understanding of sales strategy and   effective implementation of the strategies for each segment

 •Facilitate frequent Sales and Revenue communication that provides   recommendation and guidance to the hotel on a regular basis

 •Facilitates training with Front Desk Agents and/or FOM on sales initiatives   and  best practices and encourages an "everyone sales" mentality

 •Conducts daily/weekly sales meetings

 •Attend and contribute to all revenue and sales strategy meetings and calls

 •Participates in forecasting for revenue and expenses

 •Understand, leverage, and implement corporate and brand tools to exceed   budgets

 •Conduct ongoing competitor price and product analysis to ensure proper rate   positioning and product offering relative to competition

 •Conducts weekly and monthly share analysis for measurement of hotels   market performance versus competition and implements strategies accordingly   in conjunction with the Regional Director of Sales, Regional Director of   Revenue Management, GM

 •Recommend and implement new sales programs at the hotel and accurately   track ROI

 •Initiates collateral and online marketing efforts to include all printed sales   collateral, direct mail, discount promotions, e-mail marketing, website   presence   and tracks ROI on all advertising and marketing spend

 •Prepares annual marketing/business and budget plans

 •Set and monitor team member goals including weekly sales activities, room   night and revenue goals monthly, quarterly, yearly

 •Provides ongoing feedback, training and development of team members and   addresses areas of opportunity

 •Monitors all day to day activities of direct reports

 •Provide continual analysis of lost business reasons and notify property and   corporate of on-going trends

 •Operate the sales department within established sales expense budget

 •Coordinate, prepare, and submit any required reports as requested by the   Regional team or GM

 •Work with the Regional Vice President of Operations, Regional Director of Sales, and Director of Revenue Management

 •Perform in the capacity of any position supervised

 •Abides by Prime Time Selling hours

 •Participates in MOD program as required

 •Perform any other job related duties as assigned


Job Requirements


 •Strong analytical skills relative to impact on hotel revenues

 •Ability to communicate effectively verbally and in writing

 •Strong interpersonal skills

 •Strong understanding of revenue management principles

 •Ability to use reservation and revenue management systems to develop         pricing and sales recommendations

 •Proficient in Microsoft Office Products, focus on Excel, Word and Outlook   Ability to travel as needed

 •Must have flexible work hours that may include evenings, weekends, and   holidays


 

This company is an equal opportunity employer.

 

 

 

 

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