Marriott Careers

Rooms-Floor Supervisor

Shanghai, China
Housekeeping & Laundry


Check out pictures from associates at this location, and some videos too!

Posting Date Nov 20, 2019
Job Number 19164035
Job Category Housekeeping & Laundry
Location Shanghai Marriott Hotel City Centre, Lot 559, Xizang Road Central, Huangpu District,, Shanghai, Shanghai, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us


万豪酒店是万豪国际集团的旗舰品牌,遍布全球 500 多个地区,正在不断推进待客的艺术,让我们的客人拥有精彩纷呈的旅程。作为万豪酒店的主人,您将通过提供极佳的选择、精致的风格和精心设计的细节,帮助我们遵守这一承诺。凭借您的技能和想象力,我们将一道创新和重塑酒店业的未来。


作为上海最大规模的万豪品牌酒店,上海雅居乐万豪酒店20111124日正式开业,其落座于繁华的城市中心,位于西藏中路,毗邻人民广场和人民公园。步行至南京路步行街仅需30秒,也可步行至上海繁华的著名景点 —— 外滩,苏州河及新天地。



Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.


Construction of the largest full-service Marriott-branded hotel in Shanghai, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang Middle Road, the Shanghai Marriott Hotel City Centre enjoys a premium downtown location. Nanjing Pedestrian Street is a 30 second stroll from the hotel's street entrance. The BUND, Suzhou Creek and the lively Xintiandi are all within easy walking distance.






To establish a high degree of excellent in our Guest rooms, suites and corridors, ensuring the

Customer receives only the highest standard of services that are equal to the high level of

Guest and Management expectations.





1. Responsible for training of all Room Attendants.



2. Ensure all floors are stocked properly and adherence to all pars.



3. Ensure all china, glass and silver is in excellent condition and is maintained at all times.



4. Ensure the standards of Guest rooms are equal to our high degree of Excellencies.



5. Inspect and complete inspection reports.



6. Immediately report any damaged scene or any reported by Room Attendant so the

    corridors and equipment are kept to the high standards.



7. Report any burned out lights, other than what the Room Attendants are to replace.



8. Any engineering issues should be reported directly to the Main Linen Room.



9. Ensure Lost & Found items are turned directly in to the Main Linen Room on a daily

    basis. These items are never to be left on the floor overnight.



10. Keep halls clear of trash, soiled linen, cribs and other Guest service equipment.



11. Be responsible for the input of all status of Guest rooms.



12. Ensure Room Attendant is working at all times and that Room Attendants are fully

       equipped with the supplies that they need to take care of the Guest.



13. Exhibit a high degree of gracious hospitality, greet Customers at all times and exhibit

      philosophy of one-stop shopping.



14. Complete any special assignment, directed by the Housekeeping Manager or the

      Director of Services promptly.



15. Housekeeping supervisors will be responsible for reporting the performance of

      associates in their area to the Housekeeping Manager and the Director of Services.






The hotel business functions seven days a week, 24 hours a day.  All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands.  In the case that the associate is incapable of or not willing to follow the above work requirement or the work shift schedule arrangement by his/her leaders, he/she might be transferred or demoted to another position.



Management reserves the right to make changes to this job description at its sole discretion and without advance notice.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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