Marriott Careers

Housekeeping Floor Supervisor

London, United Kingdom
Housekeeping & Laundry


 

Check out pictures from associates at this location, and some videos too!

Posting Date Oct 23, 2019
Job Number 19149649
Job Category Housekeeping & Laundry
Location London Marriott Hotel Park Lane, 140 Park Lane, London, Greater London, United Kingdom VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

The London Marriott Hotel Park Lane is perfectly placed in the city centre, our five-star hotel surrounds you with bespoke luxury amenities in the midst of some of London's most famous attractions. Intuitively designed rooms and suites are infused with boutique-inspired touches and offer plush bedding, marble bathrooms and 24-hour room service. Settle in for a meal, afternoon tea or evening cocktails at Lanes of London, or stretch your muscles at the exceptional Club at Park Lane, our fitness centre featuring an indoor pool, steam rooms, massage services and a cutting-edge gym. Our light-filled venues, superior planning and world-class catering services make us a superb choice for hosting impressive business meetings, social events, weddings and more. When it's time to explore London, you'll find the best of the city lies just beyond our hotel doors - from Hyde Park and Oxford Street to Marble Arch.

Why should you work with us …

In addition to the benefits, you would expect being part of a brand of our calibre, you will also be offered:

  • 20%  food and beverage discount in Lanes of London
  • Exciting Learning and Development opportunities at all levels
  • Loan offered to help buy a season ticket for travel to and from work in London
  • Cycle to work scheme
  • National and international career development opportunities
  • Access to free language lessons
  • Discount at major retailers across the UK
  • Opportunity to be a part of our Employee Relations Committee team who are committed to Take Care and Corporate Social Responsibility initiatives
  • Reward and recognition; chance to become our Employee of the Month or Manager of the Quarter
  • Meals on duty, uniform provided and laundered free of charge

 


Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.  Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.
 




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