Marriott Careers

Franchised Guest Service Agent

Avon, Colorado
Rooms and Guest Services Operations


Check out pictures from associates at this location, and some videos too!

Posting Date Oct 11, 2019
Job Number 19143559
Job Category Rooms and Guest Services Operations
Location The Westin Riverfront Resort & Spa, Avon, Vail Valley, 126 Riverfront Lane, Avon, Colorado, United States VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.


Please Apply Online at:

Additional Information: This hotel is owned and operated by an independent franchisee, East West Resorts. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.


Are you interested in working for the company that won No.1 Large Company in the Colorado 2019 Top Work Places Awards? Join our team at The Westin Riverfront Resort & Spa, managed by East West Hospitality.


At the award winning Westin Riverfront Resort & Spa we pride ourselves on providing the best hospitality experience in the Vail Valley, and we are looking for a customer service oriented Guest Service Agent to join our team!

Duties Include:

- Greeting and providing a warm welcome to guests upon arrival

- Register guests into the PMS, verify registration, email and credit


- Promote the Marriott Bonvoy loyalty program and provide recognition and benefits to all present members

- Accept payment for guests accounts both at time of registration and check out.

- Maintain a cash register and make a deposit and accurate report of receipts daily.

- Cash checks and exchange currency for guests if applicable.

- Issue key to and control entrance of safety deposit boxes.

- Answer and direct incoming calls from inside and outside the hotel.

- Identify all guest needs and handle their requests.

- Dispatch Service Express Runners and other hotel staff via two-way radio and telephone.


Location: The Westin Riverfront Resort & Spa - Avon, CO.

Start Date: ASAP
Employment Type: Full Time, Year Round

Pay Rate: $17 / hour + potential commissions

Benefits & Perks:
- Health Insurance – Choose from two plans!
- Dental, Vision, & Accident Insurance
- Life Insurance

- Free Epic Merchant Season Ski Pass or Equivalent Bonus

- Flexible Schedule
- 401(K) Plan with Employer Match
- Paid Time Off & Paid Sick Time
- Marriott Hotel Discounts Worldwide
- $6 Employee Lunch
- Career Development Trainings

- Discounted Gym Memberships at VAC and The Athletic Club Westin

- Discounts at Eye Pieces & Venture Sports

- Sabbatical Program
- $200 Referral Program
- Employee Assistance Program

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us! Visit our website to learn more about East West at

Previous customer service experience required. 


This company is an equal opportunity employer.






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