Marriott Careers

Franchised Dual Brand Assistant General Manager

Chelsea, Massachusetts
Property Leadership


 

Check out pictures from associates at this location, and some videos too!

Posting Date Oct 11, 2019
Job Number 19143463
Job Category Property Leadership
Location Residence Inn Boston Logan Airport/Chelsea, 200 Maple Street, Chelsea, Massachusetts, United States VIEW ON MAP
Brand Residence Inn
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please Apply Online at : https://smrtr.io/3wyXp


Additional Information: This hotel is owned and operated by an independent franchisee, Colwen Management, Inc.. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Job Description
 

The Residence Inn - Fairfield Inn Boston Logan Airport Chelsea- is seeking a hands on dynamic Assistant General Manager with a strong hotel operations background to join our  team. This role will be responsible for the day to day operations of the  dual brand hotel with an emphasis on associate and guest relations, development of people, financial results and quality assurance. This is a great career opportunity with excellent growth potential.

GENERAL RESPONSIBILITIES:.

  • Recruit, interview and hire associates for assigned hotel(s)/Meet regularly with General Manager and Human resources to review staffing, morale and any disciplinary situations/investigations
  • Assist in  new associate orientation and onboarding
  • Train and support all associates and ensure performance in accordance with established hotel brand/Colwen standards
  • Adhere to all Colwen and brand standards
  • Compliance with Federal & State Labor laws
  • Ongoing review of staff to ensure adherence to established policies and procedures
  • Participate in monthly reward and recognition meeting /celebrate hotel and associate achievements
  • Establish and maintain open collaborative relationships with direct reports, team members and partner General Managers and Assistant General Managers
  • Coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses
  • Oversight of housekeeping and engineer functions
  • Assist in oversight of Sales, Marketing, Food and Beverage, Front Office, and Guest services
  • Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
  • Identify areas of concern and develop strategies to improve performance
  • Recognize service issues and trends. Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results
  • Participate in sales and marketing process as well as ongoing community involvement
  • Maintain a strong knowledge of local market(e.g.: demand generators, competitor strategy and community impact/involvement opportunities)
  • Active participation in budgeting and forecasting to maximize hotel revenue and profits
  • Perform technical and administrative duties, including, but not limited to; Profit and Loss Statements, Analysis, Yield Management, Capital Planning and Payroll
  • Ongoing financial reports review to analyze budget, revenue and profitability targets and take action as needed
  • Balance cost controls with exceptional customer service and associate satisfaction 

Qualifications

  • 2 + years minimum experience in hotel operations management
  • Demonstrated passion and sense of urgency in the achievement of results
  • Excellent time management skills, strong leader of people
  • Attention to detail and highly organized
  • Must be self-motivated and results oriented
  • Willingness and ability to train and develop associates
  • Creative problem solving skills
  • Familiar with common computer software programs
  • Must be willing to work varied hours including evenings, weekends & holidays
  • Additional information
  • Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:
  • Opportunities for advancement and career growth
  • Warm and supportive work environment
  • Competitive Wages
  • Medical, Dental and Vision Insurance
  • Company-funded Health Reimbursement Account
  • Flex Spending Account
  • Voluntary Life Insurance
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment
  • Paid Time off Programs
  • Holiday Pay
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

 
 

 

This company is an equal opportunity employer.

 

 

 

 

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