Oct 11, 2019Job Number
Engineering and FacilitiesLocation
Sheraton Grand Mirage Resort, Gold Coast, 71 Sea World Drive, Gold Coast, Queensland, Australia VIEW ON MAPBrand
Sheraton Hotels & ResortsSchedule
Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
If you have experience in General Maintenance we would love to hear from you. As our Maintenance Officer you will be responsible for performing general maintenance duties and repairs to the Hotel. Responsibilities include (but are not limited to);
Perform and respond to guest room calls.
Use of the hotel work request system.
Guest complaint resolution and exceeding guest expectations.
Repairs to building and equipment found in guest rooms (i.e. toilets, faucets, fixtures, air conditioning, safes, telephones, electronic door locks, showers, diverters, smoke detectors, furniture and patching and painting etc.).
Preventative maintenance and inspections of public spaces and guest rooms
Inspect and replace lighting throughout the hotel
Ability to operate hotel building related electrical and mechanical equipment.
Daily meter readings
General repairs and maintenance to equipment
Be knowledgeable in hotel emergency and life safety procedures
Operate the hotel Building Automation System.
Maintain engineering spaces and workspaces
Attend to guest and associate maintenance requests efficiently, and with least impact to the day to day operations of the hotel.
Proactively identify property maintenance issues within the hotel and to resolve with a "hands on" attitude.
Prioritize tasks in order to maximise productivity
Ensure safety management is appropriately instituted to reduce the risk of accident or incident
Perform daily walk throughs of the hotel to ensure that plant and equipment is functioning and the hotel is maintained.
Utilise communication equipment for example: telephones, radios, computers, email etc.
Comply with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, Australian licensing requirements, and related Marriott policies.
Benefits and perks
To attract and retain the best and brightest people for our team, we offer a range of exceptional benefits, including:
• Discounted meals
• Exceptionally generous accommodation discounts
• World class training programs, and
• Strategic career development opportunities.
Maintenance Officers should be proficient in one or more of the following (licensed trade or equivalent trade specific background or expertise deemed to be relevant to these requirements): carpentry, painting, plastering, fitter, building structure, equipment maintenance, refrigeration, HVAC, electrical/mechanical systems, plumbing, kitchen maintenance, or other tasks that may be necessary to conduct maintenance repairs to the building, equipment or systems.
Previous experience within a hotel maintenance environment would be preferable. Flexibility with working hours, ability to work unsupervised and an exceptional eye for detail are key requirements of this role. You will be required to work a rotating roster including, nights, weekends and public holidays.
Working for Sheraton is so much more than just a job, it's a lifestyle.
This role provides a great opportunity to learn about the workings of a five star hotel operation. Be your best. Start your career at Sheraton, where you don't just work – you belong.