Marriott Careers

Outlet Host/Hostess

Nikko, Japan
Food and Beverage & Culinary


 

Check out pictures from associates at this location, and some videos too!

Posting Date Oct 05, 2019
Job Number 19139821
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton, Nikko, Ro-1-shohan and others, Nikko, Japan, Japan VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

 

Nikko is a city located in Tochigi prefecture, which is part of the northern Kanto region of Japan, approximately 150 KM north of Tokyo. The city is known as an outdoor and cultural tourism destination. Nikko can be reached in approximately two hours drive from downtown Tokyo or from Tokyo Station, two hours rail ride to reach Nikko station.

The Ritz-Carlton, Nikko is a 4-story building blocks of 94 rooms across the street from a National Park and UNESCO World Heritage designated area. The majority of guestrooms will be designed to provide excellent scenic views of the lake and mountains surrounding the property. The property will provide for multiple F&B options, including a proposed lakefront outlet, as well as extensive onsen facilities, given Nikko’s reputation as a popular onsen destination.

The hotel is set to open in 2020. 


Job Summary
 
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
 
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.




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