Sales Manager - Corporate
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Job Number 19133620
Job Category Sales and Marketing
Location Sheraton Grand Hotel, Dubai, 3 Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Management
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Sheraton Grand Hotel, Dubai, United Arab Emirates.
Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper® Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.
In conjunction with the Director of Sales, this position is responsible for maximizing rooms / F&B / Conference and Banqueting business from a defined account base. Proactively uncovering new prospects for the hotel and maximizing conversion of business in line with Hotels’ budgetary goals. This position requires a high degree of self-motivation and the ability to work unsupervised using own initiative.
Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with budgetary objectives. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.
Proactively prospecting new accounts for the Hotel and Marriott properties worldwide and following the sales process through to convert into ‘producing’ accounts
Take personal responsibility to ensure that Standards are maintained and that the system is utilized to its full capacity including the mandatory smart contracting process.
Maintain up-to-date activity and rate information for each account. To understand and be in a position to action any group and events enquiries and ensure accurate hand over and follow up to Events Teams.
To attend when required trade and networking events as a representative of Marriott Hotels, ensuring that the quality image of the organization is portrayed, and that every opportunity is taken to promote the Hotel.
To take personal responsibility for understanding the Sales Plan of the Hotel and the required budgetary guidelines, to enable empowered decisions in all rate negotiations.
To actively support both the Sales Specialists and the Sales coordinator to assist them to carry out their roles effectively.
Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
Re-negotiation of SET and LNR agreements within budgetary guidelines of all corporate accounts within agreed time frames. Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. Ensure property rate sheets are accurate at all times.
To take responsibility for the compilation and execution of weekly, monthly and quarterly sales action plans as agreed with the Account Director - Groups and Events.
To arrange and manage familiarization and educational trips in line with business needs.
Minimum of 3 years of experience in Sales as Senior Sales Specialist/Assistant Sales Manager in hotel industry is required;
Must have a valid UAE driving license and a car.
Bachelor degree required, additional education in sales and marketing fields preferred
Have the ability to effectively communicate with other departments;
Embrace and value operational guidelines and brand standards;
Possess superior analytical skills;
Have the ability to plan and prioritize in order to achieve deadlines;
Have the awareness of maximizing the returns to all stakeholders.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.