Marriott Careers

Events Booking Center Agent - JW Marriott Venice Resort & Spa

Venice, Italy
Sales and Marketing


Check out pictures from associates at this location, and some videos too!

Posting Date Sep 26, 2019
Job Number 19128004
Job Category Sales and Marketing
Location JW Marriott Venice Resort & Spa, Sacca Sessola Island, Venice, Venezia, Italy VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.


  • To reactively Manage each assigned lead throughout the standard selling process (qualification call, quotation via systems in place, preparation of proposal, follow ups) with the goal of closing all possible leads according to the given team and individual target.
  • To work collaboratively with the proactive Sales Managers, Sales supervisors and Director of Sales and Marketing in providing business leads, engaging with current guests, and providing feedback on customer comments, trends, and issues.
  • To recognize upselling opportunities to maximize revenue and income.
  • To use sales techniques to maximize revenue in accordance with Marriott International’s guidelines and sales tools.
  • To engage, support and cooperate with the other departments to ensure efficient site visits. 
  • To perform general office duties in support to the Sales & Marketing Office, in accordance with the daily routine.
  • To maintain accuracy in the datas and updates systems constantly to ensure a proper flow of information.
  • Be involved in the preparation and completion of sales-related documents and reports.
  • Serves as point of contact for clients and communicate with them properly with the goal of closing sales and retain the customer’s loyalty in the future.
  • Be involved in departmental meetings, weekly and monthly sales and operational reviews, in accordance with the Management’s schedule and proactively interact with other departments and HODs.
  • Understand competitor’s strengths and weaknesses in order to differentiate Brand from the competition during the site visit
  • To be aknowledgeable about the Venetian and Italian Market, being able to sell Venice as a MICE Destination.
  • Minimum of 2 years reservations agent experience, luxury environment preferred.
  • Degree preferred, or equivalent education level in job-related fields

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



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