Aug 30, 2019Job Number
Housekeeping & LaundryLocation
Four Points by Sheraton Hefei, Baohe, Dalian Road and Beijing Road, Hefei, Anhui, China VIEW ON MAPBrand
Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.
Make necessary changes to assigned Housekeeping schedules based on changes in reservations. Identify room assignments and type of cleaning required for each room based on codes listed on assignment sheets/workboards. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Use checklists to ensure cleanliness and condition of each assigned area meets. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Document and report outstanding issues. Assign and ensure work tasks are completed on time and meet quality standards.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.