Marriott Careers

Franchised General Manager

Dunwoody, Georgia
Property Leadership


 

Check out pictures from associates at this location, and some videos too!

Posting Date Aug 15, 2019
Job Number 19113139
Job Category Property Leadership
Location Residence Inn Atlanta Perimeter Center/Dunwoody, 4695 Ashford Dunwoody Road, Dunwoody, Georgia, United States VIEW ON MAP
Brand Residence Inn
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please apply via email at: jfallis@hotelequities.com


Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Equities. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Primary Objective of Position

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution and guides their individual professional development. The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensures the objectives and goals of management company and property owners; work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Essential Functions

  • Lead, though subordinate staff, the effective management of the Rooms, Food & Beverage and Engineering functional areas to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction.
  • Direct the maximization of room revenue by anticipation of market shifts, development and monitoring of annual business and marketing plans, and participating in appropriate national marketing efforts.
  • Measure the effectiveness of broad-based marketing plans and yield management efforts to maximize the number of market segments needed and to diversify the sources of revenues.
  • Ensure the development of a realistic and attainable strategic business plan that defines operational goals and profitability objectives.
  • Coordinate capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage or deterioration.
  • Conduct regular staff and associate meetings
  • Establish and oversee maintenance of a proactive Human Resources department to ensure a productive, participative and comfortable work environment in which all associates are valued and treated lawfully and consistently, and to ensure compliance with all local, state and federal employment an labor laws and regulations, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act and Pregnancy Discrimination Act.
  • Directly facilitate open associate communications to discern grievances and to respond to these grievances in all appropriate manners including redressing those meriting correction.
  • Direct, manage train and counsel sales, catering and revenue management staff.
  • Actively participate in sales presentations, property tours and customer meetings.
  • Ability to assess/evaluate other associates performance in a fair and consistent manner.
  • Have extensive knowledge of revenue management
  • Participate in the development of short and long term financial and operational goals of the hotel.
  • Ensure that guest satisfaction is consistently obtained and maintained
  • Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems
  • Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
  • Ability to make decisions with only general policies and procedures available for guidance
  • Ability to apply supervisory/management (soft) skills
  • Extensive knowledge of the hotel, its services and facilities and competitive markets
  • Ability to maintain compliance with all local, state and federal laws and regulations
  • Adhere to Company Standard Operating Procedures as well as and policies and procedures contained (but not limited to) in the associate handbook. Supportive Functions
  • Teamwork Skills
    • Be an enthusiastic, helpful and positive member of the team
    • Be professional, responsible and mature in conduct and behavior
    • Be understanding of, encouraging to and friendly with all co-workers
    • Be self-motivated and use time wisely
    • Maintain open line of communications with each department
    • Communicate pertinent information
    • Respond positively to new ideas
    • Openly accept critical/developmental feedback
    • Maintain effective communication through the use of meetings and memorandums
    • Be available to help all departments in emergency situations
    • Perform other assignments as directed by the corporate office
  • Safety and Security
    • Be knowledgeable of policies regarding emergency procedures and security concerns
Education and Experience
  • Bachelor’s degree preferably in Hotel/Restaurant or Business Administration, or equivalent education/experience required
  • Minimum of six years’ hotel management experience required.
  • Must possess basic computer skills
  • Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
  • Requires good communication skills, both verbal and written Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the associate acting as a team leader. There is minimal direct supervision
  • Desire to participate as a part of a team.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
  • Extensive knowledge of sales skills.
  • Ability to assess/evaluate other associates performance in a fair and consistent manner.
  • Extensive knowledge of revenue management.
  • Ability to supervise, train, motivate multiple levels of manager.
  • Knowledge of hotels and competitive markets
  • Participate in the development of short and long term financial and operational goals of the hotel.
  • Ensure that guest satisfaction is consistently obtained and maintained.
  • Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems.
  • Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
  • Ability to make decisions with only general policies and procedures available for guidance.
  • Ability to apply supervisory/management (soft) skills
  • Extensive knowledge of the hotel, its services and facilities.
  • Ability to maintain compliance with all local, state and federal laws and regulations.
  • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA Physical Requirements
  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
 
Other Job Requirements
  • Driver’s license with clean MVR
  • CPR Certification
  • All associates must maintain a neat, clean and well-groomed appearance per Company Standards
  • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
  • Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This job description is not an “all-inclusive” list of the duties and responsibilities of this position or of the skills and abilities required to perform this position.

 

This company is an equal opportunity employer.

 

 

 

 

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