Marriott Careers

Account Director, Sales

London, United Kingdom
Sales and Marketing


Check out pictures from associates at this location, and some videos too!

Posting Date Aug 15, 2019
Job Number 19113009
Job Category Sales and Marketing
Location The Park Tower Knightsbridge, a Luxury Collection Hotel, London, 101 Knightsbridge, London, Greater London, United Kingdom VIEW ON MAP
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

Key attributes:


Ø  Proven sales professional with a minimum of 5 years direct sales experience within a premium sales organisation

Ø  Previous Middle East, Leisure and Corporate Sales experience preferred

Ø  Understanding of the Middle East Market (both Corporate & Leisure)

Ø  Educated to degree or equivalent

Ø  Previous Luxury London experience preferred

Ø  Polished and professional communication skills – verbal and written

Ø  Excellent standards of personal presentation

Ø  Understanding of Opera programmes would be an advantage


Main Scope of Job:


By application of professional and advanced sales skills, develop and maintain an account base across all key segments, generating revenue and new business for The Park Tower and identifying leads for all Central London Hotels

Main Duties and Responsibilities

Ø  Overall responsibility for all segments including the key Middle East Accounts and activities


Ø  To take responsibility for an allocated portfolio of accounts, undertaking complete account management, taking responsibility for maintaining, servicing, contracting and developing your allocated account base.


Ø  To create and implement Strategic Action plans for all Key Accounts and Key Prospect Accounts and meet monthly with Market Director London to report on progress.


Ø  To follow key sales activities including site inspections, client appointments, promotions, familiarisation trips and sales trips to deliver increased market penetration and revenue production goals.


Ø  To conduct domestic and international sales-trips focusing on strengthening existing and building new relationships to deliver increased account penetration and revenues.


Ø  To participate in sales blitzes, trade shows, workshops and exhibitions as appropriate.


Ø  To build and efficiently and effectively maintain a database of all clients.


Ø  To set and agree an effective tracking procedure for activities and results, and participate in regular review sessions with the DOS and GM


Ø  To negotiate rates for both new and existing accounts within the set parameters of the hotels’ overall strategies.


Ø  Devise and co-ordinate campaigns/offers to target and maximise opportunities from leisure and group operators.


Ø  Actively search for new  corporate/leisure Middle East accounts


Ø  To nurture and proactively manage Key Accounts and New business account lists to drive Group and Meetings/Banqueting Revenue for The Park Tower Hotel


Ø  To maintain full and accurate knowledge of the competitive sets of The Park Tower, monitor competitor activity and adjust strategy accordingly to market needs and trends.


Ø  To assist in collating a complete the annual Business Plan, in conjunction with other members of the Sales & Revenue team.


Ø  To complete a weekly sales report, detailing activities and financial results in line with company standards, goals and targets.


Ø  Attend weekly Complex Sales meetings and other meetings as required.


Ø  Familiarise yourself with all hotel operations and ensure effective communication between departments to ensure delivery of excellent guest service as appropriate.


Ø  To actively participate in the Engagement Survey process and support action plans to address issues within the department.


Ø  Leverage activities with The Marriott Luxury GSO teams globally and their managed account base to gain share for The Park Tower Hotel


Ø  Align The Park Tower Sales Action plan to the Marriott London Complex Sales Intensity Plans


Ø  Attend and deliver proactive input to the fortnightly Strategy Meetings


Ø  Liaise with Complex Marketing and Revenue teams when required on relevant activities/actions that relate to sales.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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