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Job Number 19095748
Job Category Housekeeping & Laundry
Location The Westin Cape Town, Convention Square Lower Long Street, Cape Town, South Africa, South Africa VIEW ON MAP
Brand Westin Hotels & Resorts
Position Type Non-Management/Hourly
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The successful incumbent is required to maintain the up keep of all guest rooms and corridors; perform the day-to-day operations of the soil/linen room, including soil room administration and to ensure that all public areas in the hotel are cleaned and maintained in accordance with Marriott International Policies and Procedures.
Required Experience & Qualifications
1 - 2 years’ experience in Housekeeping in a 4 or 5 Star Hotel
Good communication skills
Ability to work without supervision
Customer / staff focused
Attention to detail
Cleaning of room corridors and assisting the Housekeeping employees on the room corridors to get the rooms ready.
Also to look after the back of house area on floors designated to you daily.
You have to report any breakages/damages to the relevant people immediately.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
Ensure uniform and personal appearance is clean and professional;
Maintain confidentiality of proprietary information.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ability to push and pull work-related machinery over sloping and uneven surfaces.
Visually inspect tools, equipment, or machines (e.g., to identify defects).
You can also be scheduled to work in the Soil Room, Public Area and Linen room, which you will receive the necessary training on when employed.
Perform other reasonable job duties as and when requested.