Marriott Careers

AsstMgr-Information Technology

Dahab, Egypt
Information Technology


 

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Posting Date Aug 15, 2019
Job Number 19001HIJ
Job Category Information Technology
Location Le Méridien Dahab Resort, PO Box 2 South Sinai, Dahab, Egypt, Egypt VIEW ON MAP
Brand Le Méridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer.  Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service.  We provide original, chic and memorable service and experiences that inspire guests to unlock the destination.  We’re looking for curious, creative and well-informed people to join our team.  If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.


JOB SUMMARY

 

As a member of the property management staff, this entry-level position contributes general knowledge and skill in technology to provide first- and some second-level support and break-fix (repairs, installations, maintenance of all property-based systems). Generally works under supervision and within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance of all property-based systems. Has knowledge of sophisticated technology equipment/processes and Marriott proprietary systems.

 

CANDIDATE PROFILE


Education and Experience

• College degree or equivalent work experience. Possess 3-5 years experience in like position.

• Previous experience in IR Global Field Services or Marriott Systems Support desirable.

• System-related professional certifications desired.

 

CORE WORK ACTIVITIES

 

Managing Technology Needs within Budget Targets

Works to ensure property is in compliance with appropriate Marriott International Policy and Information Security Manual. Implements solutions as directed to resolve discrepancies.

Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; may process invoices

Conducts periodic inventories of applications and hardware.

Ensures technology assets are secured.

Complies with technology-related vendor contracts.

 

Building and Sustaining Relationships with Customers

Provides exceptional customer service.

Is professional and responsive to inquiries from customers/vendors/peer group.

Provides timely, accurate, and detailed status reports as requested

 

Ensuring Client Technology Needs are Met

Assists in disaster recovery and business continuity as it relates to technology.

Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.

Performs adds/moves/changes/deletions.

Supports end-use pager cellular phone issues.

Troubleshoots high-speed Internet access problems

Escalates problems as appropriate through direct supervisor, Global Field Services, MSSC.

Images desktops, installs new software applications, applies patches, maps drives to correct server/network.

Moves/adds/changes PCs/peripherals; migrating data when necessary.

Performs routine desktop backup as scheduled or directed.

Provides end-user support to property staff, business center.

Assists with setup or reset of security passwords

Supports email and use of MI network

Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.

Works as part of a team to execute a disaster recovery plan.

 

 Egyptian Residency Required

 

 

 

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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