Apr 25, 2019Job Number
Sales and MarketingLocation
Bali Ungasan FP, One Marriott Drive, Bali, Indonesia, Indonesia VIEW ON MAPBrand
Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.
Four Points by Sheraton Bali Ungasan is a 270-key hotel and offers an all-day dining restaurant, pool bar and lounge bar as well as 2,251 Sq M of meeting space consisting of 1 ballroom and 3 meeting rooms. Recreation area include 2 resort pool, fitness center and kids’ club. This is a conversion hotel and is set up to open in Q2 2019.
Situated in the heart of Ungasan, the Hotel is just 110m off the Jalan Raya Uluwatu, an arterial road leading to Kuta and 20 mins to Ngurah Rai International Airport. The 2.14-HA site enjoys good visibility and panoramic views of Bali island, as well as convenient access to major leisure and MICE demand generators and support amenities Bali has to offer.
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.