Marriott 职业

Admin Assistant

澳门特别行政区., 澳门特别行政区
行政


 

职位发布 Apr 17, 2019
职位编号 1900151B
工作类别 行政
地点 澳門喜來登金沙城中心大酒店, No. 5 Cotai Strip, 澳门特别行政区., 澳门, 澳门特别行政区 在地图中查看
品牌 Sheraton Hotels & Resorts
编制 全职
重新安置?
职位类型 非管理人员/小时工

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At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.



Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.


Guest relations, communication, working with others, general administration and communication are key ingredients to success for this opportunity.


Core work activities include:

• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust
• Proficient in both oral and written English, Cantonese and Mandarin
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality
• Support all co-workers and treat them with dignity and respect
• Develop and maintain positive and productive working relationships with other employees and departments
• Departmental financial and inventory reporting, expenses tracking and logistic record filing
• Receive persons entering the office by greeting them, determining nature and purpose of their visit, and directing or escorting them to specific destinations


Minimum Job requirements:

• College Degree preferred
• At least 2 years of related work experience



Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.




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