Marriott Carrières

Adjoint administratif

Macao Région autonome spéciale, Macao Région autonome spéciale
Travail Administratif


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Date de publication Apr 17, 2019
Numéro de l'Emploi 1900151B
Catégorie d'Emploi Travail Administratif
Lieu Sheraton Grand Macao Hotel, Cotai Central, No. 5 Cotai Strip, Macao Région autonome spéciale, Macao, Macao Région autonome spéciale AFFICHER SUR LA CARTE
Enseigne Sheraton Hotels & Resorts
Horaire Temps plein
Mutation? Non
Type de Poste Non-cadre

Commencez votre parcours chez nous

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Guest relations, communication, working with others, general administration and communication are key ingredients to success for this opportunity.

Core work activities include:

• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust
• Proficient in both oral and written English, Cantonese and Mandarin
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality
• Support all co-workers and treat them with dignity and respect
• Develop and maintain positive and productive working relationships with other employees and departments
• Departmental financial and inventory reporting, expenses tracking and logistic record filing
• Receive persons entering the office by greeting them, determining nature and purpose of their visit, and directing or escorting them to specific destinations

Minimum Job requirements:

• College Degree preferred
• At least 2 years of related work experience

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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