Marriott Careers

Night Manager

Slough, United Kingdom
Rooms and Guest Services Operations


 

Check out pictures from associates at this location, and some videos too!

Posting Date Apr 16, 2019
Job Number 190014T4
Job Category Rooms and Guest Services Operations
Location Heathrow/Windsor Marriott Hotel, Ditton Road, Langley, Slough, Berkshire, United Kingdom VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

 

Come and discover exciting opportunities at Heathrow Windsor Marriott Hotel

 

Travel just 15 minutes beyond Heathrow International Airport and you'll find yourself at the Heathrow/Windsor Marriott Hotel. An exceptional hotel near Heathrow and Windsor, it extends an exciting blend of comfort, convenience and responsive service and an ideal location near Legoland, Chessington, Thorpe Park, Royal Windsor and Ascot Racecourse.

 

The hotel boasts easy access to London, as well as smartly designed and comfortable guest rooms. Throughout this hotel, the amenities make any stay a brilliant and memorable experience. There are tempting dining options including the Brew Bar Lounge and the Market Kitchen Restaurant. There is also an indoor pool, steam room and extensive fitness facilities with state-of-the-art equipment.

 

However, what really differentiates this hotel is the people working here. If you join the team you will be part of a warm and welcoming second family who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow and develop and benefit from being part of the best hospitality company in the world.

 

Why don't you also visit our website www.heathrowwindsormarriott.co.uk, join us on Facebook https://www.facebook.com/HeathrowWindsorMarriottHotel, follow us on Twitter at https://twitter.com/HWMarriott or visit our LinkedIn profile http://www.linkedin.com/company/heathrow-windsor-marriott-hotel.

 

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

 


Job Summary
 
     Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.




cookie preferences