Marriott Careers

Front Office Associate - Part Time 20 Hours

Liverpool, United Kingdom
Administrative


 

Check out pictures from associates at this location, and some videos too!

Posting Date Apr 16, 2019
Job Number 190014N5
Job Category Administrative
Location Liverpool Marriott Hotel City Centre, One Queens Square, Liverpool, Merseyside, United Kingdom VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.


 

Ensure that all guests are treated with a high standard of service in respect of customer contact, accommodation, accounts and enquiries.



  • To deal with advance reservations, taking bookings and special requirements, where necessary.


  • Operate switchboard and deal with messages and enquiries when required.


  • Receive guests on arrival to required standard, and ensure their details are entered into the computer correctly and efficiently.


  • Post all transactions on a regular basis, to ensure that all bills are kept up to date.  Ensure that all 


  • Charges are posted onto the correct bills.


  • Prepare cash for banking, on a daily basis.  Complete receipts for all money received from pay-ins etc.    Operate diligently when handling rates. Ensure that there is an efficient hand over between each shift ensuring that all relevant information is passed on.


  • Ensuring that a high level of customer care is maintained at all times, especially when under pressure.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.




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