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Job Number 190014ME
Job Category Housekeeping & Laundry
Location Le Méridien Piccadilly, 21 Piccadilly, London, Greater London, United Kingdom VIEW ON MAP
Brand Le Méridien
Position Type Non-Management/Hourly
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As a Housekeeping Coordinator at Le Meridien Piccadilly, I am in the heart of the hotel and the organisation as well as being the foundation of a key team that shape the overall ‘guest experience’ within each area of the property.
Essentially, it is my job to ensure the all detailed organisation and preparation daily Housekeeping operations ,provide the direction and guidance needed. All daily work orders and faults is reported to me and I filter them to Engineering department.
I work within a large team of associates that includes Room Attendants, Housekeeping Attendants, Valet/ Public Area Attendants and other Housekeeping Supervisors. I’m helping Executive Housekeeper on rota preparations and holiday planning. Working closely with other departments such as Maintenance and Front Office is important to our success as this helps us create a consistent and memorable guest experience from beginning to end.
Anything from Health and Safety training, environmental initiatives, to participating in special events we hold for associates, count me in, I’m there. The possibilities really are endless.
Being an excellent communicator is critical to the role as it helps the department to run effectively and on schedule. I get real satisfaction when guests thank us personally for looking after them or when compliments about the quality of the guestrooms are received. Working in Central London means we get a very diverse mix of guests and events so we are always having to ‘flex our style’ and no days are ever the same.
I love working in the very centre of all happening, all requests and orders come via me, would you be a guest or an associate. I have to be flexible with work shifts to meet the needs of the business but this helps me grow in confidence with overseeing different areas of the operation so I can aspire to reach the next level in my career.