Marriott Careers

Franchised Front Desk Agent

Dulles, Virginia
Rooms and Guest Services Operations


 

Check out pictures from associates at this location, and some videos too!

Posting Date Apr 15, 2019
Job Number 190014AV
Job Category Rooms and Guest Services Operations
Location Fairfield Inn & Suites at Dulles Airport, 23000 Indian Creek Drive, Dulles, Virginia, United States VIEW ON MAP
Brand Fairfield Inn & Suites
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please apply via email at - ffi.iadfi.gm@marriott.com


Additional Information: This hotel is owned and operated by an independent franchisee, A. Altman Company. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 


Principal Duties and Responsibilities:


  • Identify the needs of each guest and provide relevant information regarding hotel policies, services and amenities.
  • Responsible for registering all guests, obtaining pertinent information, and ensuring proper credit is established.
  • Respond to requests from guests for assistance and information about the local area.
  • Sell rooms to walk-in customers.
  • Routinely enter or change reservation information on the computer system.
  • Post charges and payments to guest accounts, as needed.
  • Make necessary corrections to guest accounts.
  • Communicate with the housekeeping department about room status/availability.


Responsible for providing superior service to guests, in accordance with the rules, regulations, policies, and procedures set forth by the company.


 

This company is an equal opportunity employer.

 

 

 

 

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