Marriott Careers

Duty Manager

Brussels, Belgium
Rooms and Guest Services Operations


Check out pictures from associates at this location, and some videos too!

Posting Date Apr 15, 2019
Job Number 1900143F
Job Category Rooms and Guest Services Operations
Location Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussels-Capital Region, Belgium VIEW ON MAP
Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.



Assists the Front Office Manager and Assistant Front Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.


 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.


The Front Office Duty Manager also performs Shift Leader duties such as processing all guest check-ins and check outs, verifying guest identity, form of payment, assigning room, activating/issuing room key...



Valid working permit for Belgium is mandatory

Fluency in English and French. Any additional language is a plus

At least two years of operational experience in the Front Office


Exceptional costumer care service

Ability to lead and drive a team


Hands on, flexible, positive attitude



A salary in line with your experience


Upsell incentive


Guest recognition incentive  


A friendly work atmosphere


Lots of training and development opportunities


Hospital insurance


End of year premium




Meals at the canteen


Marriott Discounts


Gym discounts


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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