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Job Number 19000FMA
Job Category Rooms and Guest Services Operations
Location St. Pancras Renaissance Hotel London, London, Greater London VIEW ON MAP
Brand Renaissance Hotels
Position Type Non-Management/Hourly
Start Your Journey With Us
Start Your Journey With Us as a Concierge
We are looking forward to welcoming you into a world of career development, where there is a real focus on sharpening your skills within a world-class environment. The St Pancras Renaissance hotel promotes exceptional skills, and you will have a platform on which you can showcase your expertise and creativity. A team of passionate hospitality talent awaits you.
Our ideal Concierge
What we're looking for
A team-first attitude
Great hospitality skills as well as attention to detail
Positive outlook and outgoing personality
Previous experience in a similar quality, five-star, high volume environment is a big plus
As our new Concierge, you will be responsible for:
- Helping the guest to tailor their stay in London by helping with directions, restaurants & entertainment choices
- Pro-actively looking for new exciting discoveries in the local area
- Using initiative and a proactive approach to ensure we always give our guests unique and fabulous options to make the most of their time and their visit thus making their experiences in the hotel unique.
- Responding to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction.
Your Rewards and Benefits
In addition to the benefits you would expect from being part of a luxury, iconic brand, we also offer the following benefits:
- Discount across our food and beverage outlets as well as discounted stays
- Monthly recognition events
- National and international career development opportunities
- Discount at major retailers across the UK
- Access to free language lessons
- Meals on duty and so much more...
Don’t delay – Send us your CV today and a member of our HR team will contact you should your application become successful!
Experience the dramatic St. Pancras Renaissance Hotel London. Our historic hotel, originally designed by famed architect George Gilbert Scott, first opened its doors as the Midland Grand in 1873 and welcomed guests traveling through St. Pancras Station. Now, this iconic, five-star luxury hotel has been reborn to combine today's modern conveniences with the elegance of yesterday's grand accommodations.
Part of Marriott International, the world's largest travel company, we are now recruiting for an experienced Concierge to join our award winning team.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.