Marriott Careers

Group Rooms Controller

Gold Coast, Australia


Check out pictures from associates at this location, and some videos too!

Posting Date Feb 12, 2019
Job Number 19000FGC
Job Category Administrative
Location Sheraton Grand Mirage Resort, Gold Coast, Gold Coast, Queensland VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.


Surrounded by lush tropical gardens and sparkling blue lagoons, Sheraton Grand Mirage Resort, Coast comprises of approximately 300 guest rooms, four award winning restaurants and bars, and a luxurious spa retreat, all in an absolute beachfront environment.


If you have a 5 star attitude towards service and enjoy working in a fast-paced hospitality environment, this is the job for you!

To assist us in maintaining our reputation for outstanding customer service, we are currently seeking an enthusiastic Full Time Group Rooms Coordinator to join our Catering and Events Team.

Job Description

As a Group Rooms Coordinator, your primary duties will be to assist the Catering & Events Team, the Revenue Manager and the Front Office Team. Tasks include but are not limited to; entering rooming lists for all conference, corporate, social and inbound groups, assisting C&E with writing rundowns, attending pre-conference briefings, updating guest information and ensuring correct routing for master accounts.

You will work autonomously to meet daily targets and deadlines, while responding to requests from the team. Exceptional attention to detail is necessary, as is the ability to input information accurately.  


All candidates must be available to work a rotating roster including evenings, weekends and public holidays depending on the hotels needs. Availability to work increased hours during busy periods is essential. Previous experience using Opera is also essential.

To attract and retain the best and brightest people for our team, we offer a range of exceptional benefits, including:

• Discounted meals

• Exceptionally generous accommodation discounts

• World class training programs, and

• Strategic career development opportunities.

Working for Sheraton is so much more than just a job, it’s a lifestyle.

This role provides a great opportunity to learn about the workings of a five star hotel operation. Be your best. Start your career at Sheraton, where you don’t just work – you belong.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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