Group Rooms Controller
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Job Number 19000FGC
Job Category Administrative
Location Sheraton Grand Mirage Resort, Gold Coast, Gold Coast, Queensland VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
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Surrounded by lush tropical gardens and sparkling blue lagoons, Sheraton Grand Mirage Resort, Coast comprises of approximately 300 guest rooms, four award winning restaurants and bars, and a luxurious spa retreat, all in an absolute beachfront environment.
If you have a 5 star attitude towards service and enjoy working in a fast-paced hospitality environment, this is the job for you!
To assist us in maintaining our reputation for outstanding customer service, we are currently seeking an enthusiastic Full Time Group Rooms Coordinator to join our Catering and Events Team.
As a Group Rooms Coordinator, your primary duties will be to assist the Catering & Events Team, the Revenue Manager and the Front Office Team. Tasks include but are not limited to; entering rooming lists for all conference, corporate, social and inbound groups, assisting C&E with writing rundowns, attending pre-conference briefings, updating guest information and ensuring correct routing for master accounts.
You will work autonomously to meet daily targets and deadlines, while responding to requests from the team. Exceptional attention to detail is necessary, as is the ability to input information accurately.
All candidates must be available to work a rotating roster including evenings, weekends and public holidays depending on the hotels needs. Availability to work increased hours during busy periods is essential. Previous experience using Opera is also essential.
To attract and retain the best and brightest people for our team, we offer a range of exceptional benefits, including:
• Discounted meals
• Exceptionally generous accommodation discounts
• World class training programs, and
• Strategic career development opportunities.
Working for Sheraton is so much more than just a job, it’s a lifestyle.
This role provides a great opportunity to learn about the workings of a five star hotel operation. Be your best. Start your career at Sheraton, where you don’t just work – you belong.