Residences Guest Services Attendant (RCDCR)
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Job Number 190004B4
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton, Grand Cayman, Grand Cayman, Cayman Islands VIEW ON MAP
Brand The Ritz-Carlton
Position Type Non-Management/Hourly
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This position focused on valet and associated tasks. Working in the residences department you will be responsible for moving guest vehicles from the hotel entrance to the parking garage in a safe, expedient and friendly way. On departure you will deliver the car to the guest and provide a fond farewell. Ensuring that our guests are cared for and that their needs are met or exceeded in all interactions. The ideal candidate must have:
- Previous customer service experience preferable in luxury hotels or residences
- Enjoy interacting with guests
- Excellent communication skills in English required.
- Hold a valid driver’s license with an excellent driving history record
Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.