Marriott Careers

Franchised Conference Services Manager

Nashville, Tennessee
Event Management


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Posting Date Jan 08, 2019
Job Number 190002KP
Job Category Event Management
Location JW Marriott Nashville, Nashville, Tennessee VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

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Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.


Please apply online at

Additional Information: This hotel is owned and operated by an independent franchisee, Turnberry Associates. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.


Job Description

The Conference Services / Event Manager will be responsible for reviewing, coordinating and managing the execution of group/ convention/ programs as assigned by the Director of Event Management by communicating between the client and the hotel throughout the pre-planning and execution phases

Examples of Duties (includes but is not limited to the following): 

  • Manage and execute the terms of the contract for the group/convention/program as outlined by the Sales Manager and per JW Marriott standards 
  • Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities 
  • Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively 
  • Identify opportunities to maximize sales above contracted minimum spend
  • Establish close working relationships with clients and JW Marriott team members 
  • Efficiently reserve and utilize function space to maximize revenues while minimizing space consumption 
  • Facilitate pre-conference meetings with clients and key hotel staff 
  • Work closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times 
  • Maintain a high level of service by continually providing accurate and timely information and feedback to all supporting departments 
  • Adhere to all standards and procedures as outlined by JW Marriott 
  • Accurately forecast Banquet revenue, covers and average checks based on group assignments 
  • Conduct pre-planning site meetings and assist in the sales process where required 
  • Maintain the integrity of Sales & Catering at all times 
  • Additional duties and projects as assigned

Position Requirements:

  • Professional demeanor appropriate for a luxury environment
  • Minimum of five (5) years related experience in a convention and/or similar management position at a large first class hotel(s)
  • Strong culinary and beverage knowledge and interest 
  • Knowledge and understanding of the Hotel guest room inventory 
  • Proven ability to plan and organize events effectively, with an acute sense of detail 
  • Assertive, professional and positive approach with a proven ability to develop and lead in a team environment 
  • Understanding of computers and applications with a strong working knowledge of Sales & Catering, MS Word, MS Outlook, MS Excel, CI/TY and Meeting Matrix 
  • Ability to work independently and maintain a positive attitude within a busy environment 
  • Proven leadership and staff development skills with good decision making ability 
  • Excellent interpersonal and communication skills, both written and verbal


  • Degree in Hotel / Hospitality Administration from a recognized University/ College/ Polytechnic Institute preferred

This company is an equal opportunity employer.






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