Marriott Careers

Social Media Specialist

Dubai, United Arab Emirates
Sales and Marketing

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jan 14, 2019
Job Number 18003JOQ
Job Category Sales and Marketing
Location Aloft City Centre Deira, Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.


Key Duties

·   Be the Social Media champion of the property with creative strategies and ideas implemented into a monthly calendar for posting.

·   Oversees all social media platforms of the hotel such as Facebook, Twitter, Instagram, SnapChat etc

·   Develops engaging, creative and innovative content for regular posts

·   Engages with users on social media, replying to messages and comments in a timely matter

·   Promotes brand-focused messaging on all platforms

·   Audits and analyses social media presence including engagement, reach and return on investment

·   Monitors and develops reports on competitor activity within social media spaces

·   Compiles monthly reports under guidance of Marketing Manager

·   Ensure deadlines are met and material delivered within a pre-agreed time plan.

·   Monitor review sites such as Trip Advisor and liaises with the Marketing Manager in responding to critical reviews.

·   Liaise closely with key operating departments such as F&B and Spa to create calendars of events and promotions, working ahead of time with marketing briefs provided in a timely manner.

·   Provide day to day marketing support for the hotel and Marketing team if required

·   Keep accurate records of all communication and ensure that all agreed deadlines are adhered to and all communication is a 5 star standard.

·   Under the direction of the Marketing Manager, communicate events and promotions to all stakeholders.

·   Work closely with relevant bloggers and PR contacts for exposure, identifying new opportunities

·   Play an active part of the Brand Activation Team, ensuring that brand activations are implements by the team.

     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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