Marriott Careers

Events Coordinator

Dubai, United Arab Emirates
Food and Beverage & Culinary

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Dec 05, 2018
Job Number 18003CVF
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.  Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
  • College degree preferred
  • Multi lingual preferred
  • Previous position requirements (Event coordinator, reservation agent, front desk clerk, banquet supervisor, restaurant supervisor)
Skills and Knowledge
  • Understand group and catering positioning of the hotel.
  • Knowledge of menu and food presentation
  • Knowledge of possible capacities and catering styles of the hotel
  • Familiarity and knowledge of all departments within the hotel
  • Effective communication skills
  • Distribute information in a concise, well-organized manner
  • Manages guest conflict situation effectively  
Balanced Scorecard Results:  Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share
Essential Functions
  • Focus to communicate and deliver outstanding events to the customer.
  • Focus on future service potential problems and/or conflicts from a service point of few.
  • Finalize billing accuracy with accounting.
  • Takes total responsibilities for the successful production of group events assigned.
  • Final communication with floor service persons.
  • Guidance of client throughout the event.
  • Attend daily service communication tool “BEO” meeting.
  • Up-sell last minute item accurate.
  • Meet and assist in-house client/or contact person before final event.
  • Show around in connection with in-house functions.
  • Assure hotel postings are accurate throughout the property.
  • Coordinate welcome letters with administrative assistant.
  • Communicate challenge situation accurate to responsible departments.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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