As a Groups Coordinator you will have to perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). You will also be expected to promote awareness of brand image internally and externally and gather materials and assemble information packages (e.g., brochures, promotional materials). A Groups Coordinator will use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. A Groups Coordinator will be expected to answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment and restaurants) and serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. You will have to take bookings for Groups and accommodate any special requests whilst answering general group specific booking queries.
Clean and maintain all areas through the Sales and Events office. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Support with general enquires regarding the hotel grounds and facilities as well as any Group Sales and Events related specific queries.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.