Team Leader / Supervisor-Room Service
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Job Number 18002TGH
Job Category Food and Beverage & Culinary
Location Renaissance Hong Kong Harbour View Hotel, Hong Kong S.A.R., Hong Kong VIEW ON MAP
Brand Renaissance Hotels
Position Type Non-Management/Hourly
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- Supervise the assigned team and serve food and beverage in a courteous and prompt manner according to service procedure
- Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies.
- Communicate with guests, other employees, or departments to ensure guest needs are met.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Hotel school graduate
- At least 3 years’ experience in In Room Dining or any related food & beverage supervisory experience
- Good communication in English and Mandarin
- Good computer skills
- Strong sense in building and facilitating effective integrated product teams
- Candidate with less experience will be considered as Supervisor