Franchised Rooms Coordinator
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Job Number 18002SXB
Job Category Sales and Marketing
Location Magnolia Hotel Houston, a Tribute Portfolio Hotel, Houston, Texas VIEW ON MAP
Brand Tribute Portfolio
Position Type Non-Management/Hourly
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Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please apply via email at: firstname.lastname@example.org
Additional Information: This hotel is owned and operated by an independent franchisee, Stevens Holtze Corporation d/b/a Stout Street Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Rated one of the top 100 New Hotels in the World by Cond Nast Traveler Magazine, Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of the Houston Post Dispatch newspaper and later the corporate office for Shell Oil Company. After extensive renovations, this 1926 historic landmark is now one of Houston’s most distinct properties. Located in the heart of downtown Houston, discover a destination dedicated to pure hospitality at www.magnoliahotels.com/houston.
The Rooms Coordinator reports to the Hotels Director of Sales. This position helps coordinate the group blocks for the hotel. Some of the duties and responsibilities include:
Manage the hand-off of each group room block from turning definite to date of arrival. Coordinate group rooms for all segments, e.g., corporate, citywide and SMERF. Load the group blocks in the reservation system by individual room/guests, with designated rates and other requested information. Control the inventory in the group blocks, i.e., release rooms no longer needed, or washed through attrition. Maintain regular communication with group leader particularly reminders for required items, e.g., rooming lists, deposits, etc. Once received, generate rooming list for clients, front desk and other required departments, individuals. Communicate special requests from group leader to appropriate department. Sit in on weekly hotel revenue calls to update the revenue team on blocks, pick-up, reservation due dates and extensions. Compilation of weekly STAR data, and will assist with projects, such as audits, content updates etc.
The Magnolia Houston offers the following great benefits to full time employees:
- $50 METRO card per month
- Medical, Dental Vision benefits after 30 days of employment
- Complimentary shift meal
- Shoes for Crews
- Paid vacation and holidays including employee birthday
- Charitable Donation Match
- Marriott Explore employee discount program
- Education Assistance Program
- Kitz for Kidz School Supplies program
Some of the desired qualifications of the Rooms Coordinator position include:
Group reservations, front desk, or Sales Admin experience. Use and knowledge of Word Office Suite software, including Word and Excel. Good telephone and written communication skills. Ability to multi-task, and handle requests and/or communicate with an array of clients. Proven attention to detail in job performance. Ability to learn and apply Sales/Reservation software such as Delphi, IDPMS, MARSHA and Light speed.
This company is an equal opportunity employer.