Marriott Careers

Waiter/Waitress Manhattan Grill Restaurant

London, United Kingdom
Food and Beverage & Culinary


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Nov 09, 2018
Job Number 18002PFK
Job Category Food and Beverage & Culinary
Location London Marriott Hotel West India Quay, London, Greater London VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
The London Marriott Hotel West India Quay is a unique 5* hotel combining 2 Marriott brands ideally placed in Canary Wharf.  Our fantastic location provides convenient access to top attractions in London, including the O2 Arena, ExCeL, and Olympic Park. We have a brilliant team here, including a leadership committee with over 100 years of combined Marriott experience!  We would love for you join us – if you’re interested in this job then please apply or emailagnieszka.drozd@marriotthotels.com  for more information.

The F&B Associate is responsible to deliver the vision of the restaurant by providing consistently a hospitable, pro-active, engaging, knowledgeable and attentive service in an efficient, courteous and professional manner following Marriott standard and procedures, these are to ensure guest expectations are met and exceeded. The F&B associate has to be fully aware of the departmental targets, vision and mission. Ensure that suggestive selling and recommendation is followed using local sales standards and tools to create an up sell and exceeding experience for all guests. Furthermore ensure all orders taken and payments processed are accurately and according to international and local standard operating procedures.


Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull objects. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



cookie preferences