Sep 18, 2018Job Number
Food and Beverage & CulinaryLocation
Forest of Arden Marriott Hotel & Country Club, Warwickshire, Warwickshire VIEW ON MAPBrand
Marriott Hotels Resorts /JW MarriottSchedule
Start Your Journey With Us
An exciting opportunity to start your career journey with Marriott Hotel's. Come and join our Zest Restaurant team at the four star Marriott Forest of Arden and develop your career while providing a professional and energetic service to our members and hotel guests.
In return the Forest of Arden offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts for you, your friends and family.
The Forest of Arden is part of an exclusive collection of Marriott country clubs and is located in the heart of the West Midlands, located between Solihull and Coventry with easy access to the M6, M42 and M40 and just four miles from Birmingham NEC, Airport and International Train Station.
The Forest of Arden is the perfect location for business and leisure and has a focus on culinary excellence with our AA Rosette-awarded restaurant, Cast Iron Bar and Grill. Marriott International is the worlds’ largest hotel company and provides associates with extensive, ongoing training and development for long term career opportunities.
This elegant Marriott Hotel is one of the top UK Leisure destinations with two golf courses including our championship Arden course and a driving range and the Golf academy. The Forest of Arden also offers outdoor tennis courts, a fully equipped fitness centre and our relaxing Cedarwood Spa with 8 treatment rooms.
As a Food and Beverage Associate you will have a wide range of product knowledge in order to recommend specific dishes to guests and also inform guests of any allergen/dietary information required. You will be representing Marriott at all times and in all areas which requires you to provide a high standard of customer service at all times. Your role as a Food and Beverage Associate will consist of completing opening and closing duties, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, completing daily cleaning checklists, taking food and drink orders, serving guests and using the Micros till system. You will be required to set up the bar and restaurant as per the daily briefing, replenish stock, ensure the still, back of house areas and Room Service areas are tidy and that the method of clean as you go is put into practise. A Food and Beverage duty will be to maximise sales and upsell on both food and beverages wherever possible. Working in a front of house area you will be a go to point for many guests and it’s crucial that you are competent to deal with customer queries in order to answer questions and resolve any issues immediately by making full use of the guest response procedures. As a Food and Beverage Associate communication will be a vital part of the role as you will be expected to liaise with guests on a daily basis to advise them of various meals and locations. You will also have to communicate effectively internally as you will be expected to keep other outlets and departments on site up to date with any information regarding guests.
Clean and maintain all areas through the Food and Beverages area and back of house areas. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Support with general enquires regarding the hotel grounds and facilities as well as any Food and Beverage specific queries.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.