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Job Number 18002MQ5
Job Category Rooms and Guest Services Operations
Location W Singapore - Sentosa Cove, Singapore, Singapore VIEW ON MAP
Brand W Hotels
Position Type Non-Management/Hourly
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We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
Reporting to the Welcome Manager, you will be responsible for providing a welcoming, efficient, personable and authentic experience for each guest during all encounter (24/7). Additionally, the incumbent will need to maximise guest interaction while minimizing time spent ‘away’ from the guests, create WOWs for our guests by attending to their needs and performing our Whatever/Whenever service promise during all guest interactions. You will also new to meet SPG Enrolment and GEI Targets consistently.
- With at least a Certificate in hotel management or its related discipline.
- Minimum 1 year experience in a similar capacity.
- Demonstrates skills, knowledge and experience in customer-service oriented environment.
- Able to work independently and as a team.