Agent, Gym Desk
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Job Number 18002DTM
Job Category Golf, Fitness, and Entertainment
Location The St. Regis Macao, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand St. Regis Hotels & Resorts
Position Type Non-Management/Hourly
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Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
The St. Regis Macao, Cotai Central is part of the Marriot International family which located on the Cotai Strip, stands proudly as the hotel of choice for the world’s most discerning traveler. The 400 state-of-the-art guest rooms and suites will be devoted to the pursuit of service and elegance. Meticulously decorated with luxurious fabrics, furnishings, and amenities, each of our guest rooms and meeting rooms will welcome guests with unrivaled magnificence and incomparable elegance. Experience uncompromising personal care and service as our legendary St. Regis Butler Service exceed your expectations. Our team of professionals will create superb events in our elegant event space, including a grand ballroom and several small meeting venues.
Ensuring consistently high levels of guest experience and continuously increase customer satisfaction. Demonstrating a sound knowledge of all wellness facilities and initiatives. To promote various recreation and leisure programs designed for adults and children. Playing an active role in the sale of fitness and wellness membership programs and promotions. Monitoring guests’ appointments and maximizing availability. To oversee and promote retail and merchandising sales. Anticipating guests’ needs and taking personal responsibility for exceeding expectations.
- High school graduate.
- Fluent in spoken Cantonese. Able to speak, read and write English and Mandarin is an advantage.
- Previous customer service in hotels, city or resort wellness centres preferred.
- First aid and CPR certified as well as knowledge in life saving techniques are advantages.