Assistant Manager, Housekeeping
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Job Number 18002DFJ
Job Category Housekeeping & Laundry
Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
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Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.
Ensuring consistently high levels of guest experience and continuously increase customer satisfaction. Assist in monitoring internal cost saving initiatives in order to minimise operating costs.
Assist in scheduling of manpower according to business needs to maximize productivity standards. Ensuring all guests’ complaints is resolved in a timely and effective manner. Conducting daily inspections of occupied and departed rooms. To maintain consistently high levels of cleanliness within the assigned areas. Ensuring floor pantries are restocked in a timely manner. Supporting in-room green initiatives by monitoring and controlling energy and water consumption. Implementing the ABCs of Housekeeping training program through daily room inspections.
- High school, diploma in hotel management or equivalent educational qualification required
- Able to speak, read, write and understand the English, Cantonese and Mandarin languages.
- Two to three years in a similar management position.