Marriott Careers

Agent, Reservations

Macao S.A.R., Macao S.A.R.

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Aug 22, 2018
Job Number 18002DBV
Job Category Reservations
Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at Find Your World.

Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.

Job Summary

To maximize sales’ opportunities within the hotel and ensure that all queries and reservations are accurately completed. To implement guest strategies necessary To achieve consistently high levels of customer satisfaction. Sells the hotel and other products and services using up-selling and suggestive selling techniques. Handling reservations in an efficient and timely manner. To endeavor To process all correspondence on a daily basis.


Job Requirement


- Required high school preferred bachelor degree.

- Good communication skills, both verbal and written.

- Excellent telephone manner.

- Working day: 5 days a week

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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