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Agent, Guest Services Center

Macao S.A.R., Macao S.A.R.
Rooms and Guest Services Operations


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Aug 22, 2018
Job Number 18002DBR
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

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Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.


Job Summary
 

Completely familiar with the hotel's telephone system and related functions, such as: voice mail, fax, paging system. Ensure that the requirements quickly, politely and accurately handle all the calls and messaging and speedy completion of the guests through the hotel’s telephone system.

 
Job Requirement
 

- Good communication skills, both verbal and written in Chinese and English.

- Relevant hotel working experience will be preferred;

- A good, positive work attitude.

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.