Agent, Guest Services Center
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Job Number 18002DBR
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
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Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.
Completely familiar with the hotel's telephone system and related functions, such as: voice mail, fax, paging system. Ensure that the requirements quickly, politely and accurately handle all the calls and messaging and speedy completion of the guests through the hotel’s telephone system.
- Good communication skills, both verbal and written in Chinese and English.
- Relevant hotel working experience will be preferred;
- A good, positive work attitude.