Marriott Careers

Housekeeping Clerk

Manila, Philippines
Housekeeping & Laundry


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Aug 20, 2018
Job Number 18002C9E
Job Category Housekeeping & Laundry
Location Manila Marriott Hotel, Manila, Philippines VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Overview    

 

The Housekeeping Clerk (HC) shall assist the Director of Sales and the Housekeeping management staff in expediting the many administrative paperwork details related to the Housekeeping department. Ensure the efficient flow of correspondence between Housekeeping and other departments, as well as with guests. Ensure that purchase orders and accounts payable are completed on a timely basis. Directly in charge of the daily operation of the Housekeeping office, ensuring quality of service; standard cleanliness and sanitation; and proper control accounting or revenue-generating facilities. Should convey a friendly cheerful attitude with emphasis on gracious hospitality in dealing with associates, as well as with guests. Must be flexible with schedule changes as business demands.

 

 

DUTIES & RESPONSIBILITIES

 

  1. Enter the building using the appropriate entrance.

  2. Always wear the proper uniform and be well-groomed.

  3. Clock in at scheduled time.

  4. Pick up and distribute the mail.

  5. Contact the vendors by phone or mail to place orders.

  6. Type purchase order/s.

  7. Prepare time cards.

  8. Prepare the weekly fixed-staffed schedule.

  9. Prepare the projected progress reports each week.

  10. Type correspondence, forms and minutes. Photocopy appropriate forms and distribute to proper personnel.

  11. Prepare red stickers for Housekeeping associates.

  12. Maintain associates’ files in a neat and orderly fashion. Update files prompty.

  13. Prepare payroll each week for DOS’s approval.

  14. Be responsible for any additional clerical work delegated by the DOS or Housekeeping management staff.

  15. Accurately translate coaching and counseling sessions between housekeeping managers and associates.

  16. Accurately translate department meetings.

  17. Accurately translate any written material prepared for the department.

  18. Administer Lost and Found policy.

  19. Perform any reasonable requests made by the hotel management.

  20. Function as an order taker for the department.

  21. Supervise the daily Housekeeping procedures as follows:

    1. Ensure Platinum and VIP pre-blocked rooms are received from the Front Desk manager by 10:00 A.M. daily and assigned to the supervisors. Notify the Front Desk Manager when ready.

    2. Ensure the daily discrepancy report is completed and distributed to the Front Office Manager and Accounting department.

    3. Monitor the room availability report hourly. Advise supervisors when VR pool is on critical level.

    4. Run the departure report daily at 12:00 noon. Verify the status of each room on this list and report findings to the Front Desk.

    5. Run and prepare VD report for the preventive maintenance attendant at 8:00 A.M. and 1:00 P.M.

  22. Report any persistent complaints or remarks about working conditions, wages or other matters by associates to management.

  23. Attend meeting called by the Director of Services.

  24. Take care of uniforms: delivery, purchasing, maintenance and distribution.

  25. Any and all the assignments by the Assistant Executive Housekeeper or Director of Services must be followed through.

 

Other

  • Performs other duties as assigned to meet the business need

 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.