Asistente-Café gourmet Barista(U)
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Número de Empleo 18002BTO
Categoría de Empleo Alimentos, Bebidas y Artes Culinarias
Ubicación Gaylord National Resort & Convention Center, Oxon Hill, Maryland VER EN MAPA
Marca Gaylord Hotels
Horario Temporario: de tiempo parcial
Tipo de Posición Non-Gestion
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Asst GM Restaurant
Job Description Date:
Job Purpose: Two to three sentences describing the overall purpose of the job
Take accurate orders, serve food and beverage items in a timely manner, provide information about menu items and ensure guest satisfaction.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.
Ensure all tables are set properly prior to guest arrival.
Present menus to guests and answer questions about menu items, making recommendations upon request.
Take food and beverage orders from guests. Up-sell orders by suggesting
appropriate additions to orders to maximize sales and guest satisfaction.
Enter orders into computer order system. Ensure food is prepared correctly prior
Follow up with table to ensure guest satisfaction throughout meal. Serve and replenish beverages and other accessories throughout the meal.
Prepare guest checks ensuring correct orders are listed and totaled. Return promptly with change and receipt having followed the propercash or credit procedures.
Demonstrate product knowledge and assist in training new servers and server assistants.
May transport food orders from the kitchen to the appropriate guest.
Complete daily side work duties as assigned.
Assist Server Assistants in clearing and resetting tables as needed.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
High school diploma or equivalent preferred.
Minimum six months serving experience preferred, ideally in a high-volume full service restaurant. Good communication skills required.
Food Handler's card and Alcoholic Beverage Commission (ABC) Card may be required.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
Does this position have authority to commit the employer in matters that have significant financial impact?
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
Does this position have authority to negotiate and bind the company on significant matters?
Is this position involved in planning long or short-term business objectives?
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent walking and standing. Frequently lifts/carries up to 5 lbs. Continual use ofmanual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
Stand for long periods of time
Walk extended distances
Lift/carry 6-25 lbs.
Lift/carry 26-50 lbs.
Lift/carry over 50 lbs.
Reach hands and arms in any direction
Kneel and/or stoop repeatedly
Working Conditions: Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
Outdoor weather conditions
Extreme cold (non-weather)
Extreme heat (non-weather)
Wet or humid conditions
Near moving or mechanical parts
On high precarious places
With fumes or airborne particles
Near toxic or caustic chemicals
Near risk of electrical shock
Near loud noises
In areas of strong vibration
Other: Varying weekly schedule required including evenings, holidays and overtime as business dictates.