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Job Number 18002AUN
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
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Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.
Assist the Chief Concierge in the daily operation of the Concierge department, supervise the different units within the department and Concierge Desk, providing service to the guests. Demonstrating a sound knowledge of hotel facilities experience including transportation, sightseeing, dining and local attractions. Dealing effectively with guests’ inquiries in order to maximize customer satisfaction and ensure problems resolution.
- Good communication skills, both verbal and written.
- Positive attitude under pressure.
- Previous concierge experience is advance.